Create your account
Signing up for a Robinhood account is quick: download the app or visit the website, provide your name, email, and phone number, and complete identity verification. Use a secure, personal email address (avoid public/shared accounts), choose a strong password, and keep your recovery methods up to date.
Login basics
Your login combines your registered email or username and your password. For extra protection, enable two-factor authentication (2FA). Once 2FA is active, you'll need a second method (an authenticator app, SMS, or a hardware key) to access your account — this greatly reduces risk if your password is compromised.
Security tips
- Use a password manager: Generate and store long, unique passwords per site.
- Enable 2FA: Authenticator apps (TOTP) are more secure than SMS.
- Monitor devices: Review active sessions and remove devices you don’t recognise.
- Beware of phishing: Robinhood will never ask for your password via unsolicited email or social messages.
- Set up recovery: Keep your phone number and recovery email current so account recovery is smooth.
Troubleshooting login problems
If you cannot log in, try these steps in order: check that Caps Lock is off; confirm you're using the correct email; reset your password with the "Forgot password" flow; confirm your device has network connectivity and a correct date/time setting; and clear app cache or reinstall the app if needed.
Locked out? Account recovery
If automated recovery doesn’t work, customer support can help verify your identity with documents (photo ID, proof of address). Be prepared to share the email tied to your account, recent activity, and any last-known details. For sensitive steps, use the official app or website only — do not share personal verification on social media or with unknown callers.
Privacy & settings
Take a few minutes to review privacy and notification settings after you create your account. Decide whether to enable features like biometric login (Face ID / Touch ID), which can simplify access while keeping security high. Regularly audit connected apps and third-party permissions.
Common FAQ
- How do I change my email or phone number?
- Visit Settings > Account > Personal Information to update contact details. Verification may be required.
- What if I lost my phone used for 2FA?
- Use backup codes if you saved them, or follow the account recovery flow — you may need ID verification.
- How long after sign-up can I trade?
- Account verification timing varies; most users are ready within 24–48 hours once identity checks pass.
Keeping your account safe is an ongoing habit: update software, double-check links before clicking, and treat financial login details with the same care as your most valuable passwords. If anything looks suspicious, contact support through the official Robinhood channels immediately.